At OutlookWire, we prioritize delivering reliable and high-quality press release distribution services. However, we understand that unforeseen issues may arise. Our refund policy is as follows:
- Refund Eligibility
- If we fail to deliver the services outlined in your selected package, you are eligible for a full refund.
- Refunds are applicable only if we are unable to distribute your press release to the agreed-upon outlets.
- Non-Refundable Cases
- Once the press release is successfully distributed to the specified outlets, refunds will not be provided.
- Changes to outlet policies (e.g., content removal, noindex tags) after distribution are beyond our control and are not eligible for refunds.
- Cancellation Policy
- Orders can only be canceled before the distribution process begins. Once in the queue, the order is non-refundable.
- Resolution Commitment
- If any issue arises with the distribution process, our team will work to resolve it promptly. If resolution is not possible, a refund will be issued.
- Bulk Orders and Discounts
- For bulk orders, refunds are only applicable to the undelivered portion of the service.
- Contact Us
- For any concerns or refund requests, please reach out to us at contact@outlookwire.com. Our team is here to assist you.
